We are honored to offer free shipping for orders over $100.
We ship based on DDP (payment tax), which means all custom responsibilities are included in the product price in Japan.
When we strive to ship within 2-3 working days, please be aware that there may be minor delays.
To minimize the risk of theft or loss, all packages are delivered using a delivery method that requires the recipient’s signature. Please be prepared to provide your signature when receiving the package.
After the package is sent out, if you know that you were not at home when the package was delivered, please contact FedEx directly. FedEx usually requires a signed delivery, but according to your local FedEx service policy, in certain circumstances, packages may not require a signature or can be rescheduled for delivery as required.
Important reminder: There is an additional risk when choosing not to require a signature. In this case, we are not responsible for stolen or lost packages. Please carefully consider potential risks before applying for changes.
Unfortunately, we are unable to issue orders to postal boxes and military addresses.
Our customers usually receive orders within 10-15 days after transportation.
*If an order is placed over a weekend, it will be processed on the next business day, so it may take 1-2 days to contact you.
You will receive a tracking number in the confirmation email sent at the time of shipment.
We ship based on DDP (payment tax), which means all custom responsibilities are included in the product price. In some cases, additional taxes may need to be paid. Any such additional taxes will be calculated based on your specific address and listed at checkout.